Counselling Skills in Everyday Life
By Unknown Author.
Description
Most of us find ourselves listening to other people's problems at some time or another - either our friends' or, in the course of our work, patients, pupils, clients, colleagues. This book, written clearly in user friendly language, takes the reader step by step through a range of skills to help them become a better listener, communicator and helper in their everyday lives, progressing from inviting the person to talk to ending a helping conversation. Using plenty of examples, tips, exercises and sample conversations, the authors show how the skills described can be easily learn...
ISBN(s)
1403903131, 9781403903136
